Volunteer with us
Join us today and make a real difference in your community by helping people find a way forward.
Join the Assessor team:
Our assessors are the first point of contact for any members of the community that contact us by phone, email or at one of our outreach centres. On our in-depth training programme you will learn how to use our IT systems and hone your skills so you can create a safe place for people in difficult circumstances to talk about the challenges they are facing. As a service Citizens Advice prides itself that our service is free, independent, confidential and impartial – and these values are amplified and brought to life through online training, group sessions and coaching from more experienced volunteers. Once fully trained, assessors can volunteer from home, our Totnes office or their local outreach.
Read the Assessor role description.
Join the Client Support team:
Our Client Support team is vital for the effective running of our advice service. Full training is provided for this exciting and diverse role, whose primary purpose is to manage inbound and outbound correspondence with clients and other parties to ensure the cases progress. Once trained, this role is likely to be based in our Totnes office, but home working is an option once experienced.
Read the Client support role description.
To apply for either role, please complete the application form.