I’ve been called back to work, but my child’s school isn’t reopening. What are my rights? If you’re struggling to juggle childcare and work you have a number of options. Firstly, the government has said that if you’re unable to work due to childcare responsibilities, your employer can continue to furlough you using the Job Retention Scheme. If your employer …

I’m pregnant and worried about returning to work, what can I do? It is understandable that you have questions about how they can safely get back to work. If you’re pregnant, current public health advice says you should minimise contact with other people outside of your household. Employers are allowed to furlough people for any reason arising from the coronavirus …

I’m in the shielded group. Do I have to go back to work if my employer asks? If you’re in the ‘extremely clinically vulnerable’ group, also known as the shielded group, the public health advice currently remains that you should stay at home and avoid face-to-face contact. Employers are allowed to furlough people for any reason arising from the coronavirus …

I am currently furloughed from my full-time job, but my employer has asked me to return to work on part-time hours rather than full time. Can they do this? The Chancellor of the Exchequer has announced that the Job Retention Scheme will allow furloughed workers to return part time from August. Further details about how this will work are expected …

I work in retail and my company says it’s starting to look at how we might reopen later in the summer. This is making me so anxious, even though I don’t have any special health issues. I’m going to wear a mask, but not all the customers may do so. I used to take the bus to work, I don’t …

Our annual Scams Awareness campaign aims to create a network of confident, alert consumers who know what to do when they spot a scam. This year’s campaign will take place over two weeks, from the 15-28 June. We’ll be focusing on raising awareness of the scams that have emerged as a result of the coronavirus outbreak. Click here for more …

Citizens Advice South Hams reminds landlords of domestic rental property, of the fast approaching deadline to make sure they meet requirements for minimum energy efficiency standards. The Minimum Energy Efficiency Standard (MEES) legislation was introduced in 2015 and it governs efficiency in buildings with tenancies. From 2018 landlords were prohibited from granting new tenancies for properties with an EPC rating …

Following the recent outbreak of coronavirus in the UK – including in Devon – Citizens Advice is asking members of the public to consider using our phone service where possible instead of coming into our offices on drop-in days. However our offices are still open as usual so if you already have an appointment booked with us, you should still …

Citizens Advice South Hams is providing dedicated help for former Flybe employees who have been affected by the collapse of the business. Staff who have decided they need benefits can now access Citizens Advice’s Help to Claim service. Citizens Advice’s advisers are on standby to help people make their first Universal Credit claim. This may include assistance with the online …