Get Advice

Citizens Advice South Hams provides free, confidential, impartial and independent advice. For most enquiries we recommend using the Self Help section. For more complex matters or to visit us, please find other contact methods below.

Self Help

Get information from our website or find out about our local specialist advice projects.

Email Us

If you can’t find what you’re looking for on the website, or if you have a specific question, email us  and we’ll send you a link to information relevant to your enquiry. We aim to respond within three working days. We won’t be able to offer a full advice service via email or enter into an online conversation but you can speak to an adviser by calling us on 0808 278 7948.

 

Email Us
Email Us

Call Us

For more complex matters and to speak to an adviser call our Adviceline on 0808 278 7948.

Calls to Adviceline are free from landlines and mobiles, but there are often long waits. We apologise for this and are doing all we can to increase our capacity to answer your call.

Adviceline is open Monday to Friday 9am – 5pm.

Please note waiting times tend to be longer at the beginning and end of the day, and we are not open on public holidays.

Call Us
Call Us

Come and see us

You can drop into one of our five locations across South Hams to speak to an adviser whenever our centres are open.  We operate on a first come first served basis and we do our best to ensure everyone is seen on the day.  In very busy periods we may need to take your details and arrange a time to call you back.

View Opening Times & Locations
Come See Us

Our Main Office

Monday to Friday
10am to 1pm
2pm to 4pm

Citizens Advice South Hams
Follaton House
Plymouth Road
Totnes
TQ9 5NE

Our outreach centres

Drop in and talk to us at the following locations. No appointment needed.

Ivybridge

The Watermark
Erme Court
Leonards Road
Ivybridge
PL21 0SZ

Every Monday
9:30am to 12:30pm

Dartmouth

The Flavel
Flavel Place
Dartmouth
TQ6 9ND

Every Tuesday
9.30am to 12.30pm

Kingsbridge

Quay House
Ilbert Road
Kingsbridge
TQ7 1DZ

Every Tuesday
9:30am to 12:30pm

Totnes

St John’s Church
Bridgetown
Totnes
TQ9 5AD

Every Wednesday
9:30am to 12:30pm

Dartmouth

Health and Wellbeing Centre
Wessex Way
Dartmouth
TQ6 0JL

Every Tuesday 1pm to 4pm

Dartmouth

Yorkshire Building Society
3 South Embankment,
Dartmouth
TQ6 9BH

Thursday mornings by appointment only. Drop-in to the branch to make your appointment.

Your
Feedback

A truly valuable service. My advisor was extremely helpful and reassuring. Thank you.

Deborah – December 2023

Our awards and achievements

Queens Award for Voluntary Service

Support Us

Support South Hams Citizens Advice with Give as You Live

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