Contact South Hams Citizens Advice

Although our main office is in Totnes we know how important a friendly face can be in times of crisis. To make our service more accessible across the district we also offer weekly drop in sessions and advice appointments in Kingsbridge, Dartmouth, Ivybridge and Caring Town, Totnes

 

Totnes

Monday – Thursday

Drop In
10:00 – 13:00
14:00 – 16:00

Follaton House, Plymouth Road, TQ9 5NE

Ivybridge

Monday

Drop In
09:30 – 12:30

The Watermark Centre, Ivybridge PL21 0SZ

Kingsbridge

Tuesday

Drop In
09:30 – 12:30

Quay House, Kingsbridge TQ7 1DZ

Dartmouth

Tuesday

Drop In
09:30 – 12:30

Dartmouth Clinic, Dartmouth TQ6 9NF

Caring Town, Totnes

Friday 

Drop In
10:30 – 14:30

Caring Town, The Mansion, Fore Street, Totnes TQ9 5RP

Contact us by email

Please fill out the form below to get in contact with us, we will reply to you within 5 working days.
If you email us, please give us as much information as you can. We will not advise you by email but will arrange to telephone you to let you know how we can best help. If you are hard of hearing, please let us know how you would like us to contact you.

This service is only for residents of South Hams – if you live elsewhere then please check out your local citizens advice website. If you have any problems please ring Adviceline on 03444 111 444.

WHEN WE RECORD AND USE YOUR PERSONAL INFORMATION WE:- Only access it when we have a good reason; only share what is necessary and relevant, and don’t sell it to commercial organisations. We need to record information about you to help with your enquiry. We have a legitimate interest to do this. Please let us know if you’d like more information about how we’ll use your data.

South Hams Citizens Advice has a complaints handling procedure. Please email South Hams Citizens Advice to request a copy of the complaints leaflet to be either posted or emailed to you.

Permission to record and use your personal information

To help with your enquiry we may need to record details of your case. We have to ask for your permission to record and use your personal information this way.

I agree to the Citizens Advice service recording information about me

Permission to share information for collecting feedback

We want to make sure the service you receive meets your needs. To help us understand this and to improve our service, Citizens Advice may want to contact you at a later date to ask for your feedback.

Sometimes we need a trusted research organisation to help do that. We need your permission to share your contact details with a trusted research partner. We may also share some high level information about your visit to make sure we are hearing from different groups. We only share what is absolutely necessary.

I agree to the Citizens Advice service sharing my personal information with trusted organisations so that I can be contacted to give feedback

First Name

Last Name

Date of Birth

Nickname (how you wish to be addressed)

Preferred Contact Number

Can we leave a message on your given contact number (optional)

Your Email

Your Postcode

Your Enquiry

Please give us details of your enquiry. The more information, the more we are able to help you.

What help would you like from us regarding your enquiry?

Is there anything we need to know regarding your enquiry; e.g. deadlines or key time frames?

Have you contacted Citizens Advice before?

If you have one, please enter your reference number.