On behalf of Citizens Advice Devon, the South Hams office is recruiting a project manager to deliver Citizens Advice activities in a newly formed partnership between Colebrook SW, Engaging Communities SW and Citizens Advice Devon. Jointly commissioned by the three local authorities, the partnership brings a new approach to providing local Healthwatch services in Devon, Plymouth and Torbay.
This is an exciting opportunity for an experienced project manager to represent the patient voice in a way that will help improve local people’s experience of health and social care. Responsible for delivering the service’s multi-channel contact centre and overseeing a network of champions, the post holder will be an exceptional team leader, able to deliver work at the highest level, and able to demonstrate an excellent understanding of the aims and principles of both Citizens Advice and Healthwatch.
Citizens Advice South Hams
We provide free, confidential and impartial advice. Our goal is to help you find a way forward, whatever problem you face, and to campaign for change on the issues affecting people’s lives.
We’re an independent charity and part of the Citizens Advice network. Most of our 86-strong team are trained volunteers, and we are supported by local councils, a variety of specialist funders, and the general public. We serve a population of 87,000 across South Hams and handle thousands of enquiries each year.
We have changed our service provision due to the Coronavirus outbreak. See the Contact Us page for more details.
Our paid staff and volunteers are doing all they can to keep our service operational. However we expect that you may experience a delay before your enquiry is responded to. We apologise for this and hope you will bear with us during these unprecedented times.
How can we help?
Due to the coronavirus we are closed to people dropping in until further notice.
We’re still available online, by email and over the phone.
Phone Adviceline on 0800 144 88 48
Coronavirus (COVID-19) Update
Please click on the link below to see a series of training modules on the benefits and other financial support available to different groups of people:
- Support for self-employed people
- Employees who are away from work because of COVID-19
- Help with Council Tax
We need your help. Did you know we are a local charity? We are here to provide information and advice to the people of South Hams.
Your help is vital to us. There are lots of ways you can make a difference. You can:
• Volunteer with us
• Fundraise for us
• Promote our service
• Donate to us
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Volunteering with South Hams Citizens Advice helps make a difference in your local community.
Use your existing experience or develop new talents and skills.
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We use our clients’ experience, stories and evidence to research and campaign for positive change locally and nationally.
Support our national campaigns
Need support to make a Universal Credit claim?
We can help
Our trained advisers can offer support with making a new claim for Universal Credit, from opening your account to receiving your first full payment.