We have changed our service provision due to the Coronavirus outbreak. See the Contact Us page for more details.

Should you want to get help from the Totnes Foodbank, please complete a  Contact Us form at the bottom of the Contact Us page.

For some quick advice, see the following links.

General advice

https://www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/

Universal Credit

https://www.citizensadvice.org.uk/benefits/universal-credit/

https://www.gov.uk/universal-credit

Employment rights

https://www.citizensadvice.org.uk/work/coronavirus-if-your-employer-has-told-you-not-to-work/

Entitlement to benefits

https://www.citizensadvice.org.uk/benefits/coronavirus-check-what-benefits-you-can-get/

Help with bills and debt

https://www.citizensadvice.org.uk/debt-and-money/if-you-cant-pay-your-bills-because-of-coronavirus/

Paying fuel bills

https://www.citizensadvice.org.uk/consumer/energy/energy-supply/problems-with-your-energy-supply/problems-getting-to-or-topping-up-your-prepayment-meter/

https://www.moneysavingexpert.com/news/2020/03/energy-firms-move-to-help-customers-unable-to-top-up-due-to-coro/

Our paid staff and volunteers are doing all they can to keep our service operational. However we expect that you may experience a delay before your enquiry is responded to. We apologise for this and hope you will bear with us during these unprecedented times.

We need your help. Did you know we are a local charity? We are here to provide information and advice to the people of South Hams.
Your help is vital to us. There are lots of ways you can make a difference. You can:

• Volunteer with us
• Fundraise for us
• Promote our service
• Donate to us

What we do
Whatever problem you’re facing, or query you might have, our dedicated team of volunteers and paid staff can provide the information and advice you need.
We’ll help you find a way forward.

We help thousands of people each year and when we identify policies and practices that are unfairly affecting people’s lives we campaign for change.

We take pride that our services are – and always will be – free, independent, impartial and confidential. You can rely on us.

How we can help
Based at Follaton House in Totnes, we work across the South Hams and surrounding area. Our team of over 40 trained volunteers and paid staff help over 4,000 local people each year. We can help with household bills, debt, benefits and working tax credits, employment issues, housing issues, relationship problems and more. Last year we helped resolve over 9,000 issues and generated more than £1.9m benefit to our clients.

You can access advice from this website – just type your query into the search bar – by telephone, email or by dropping into our offices in Totnes or one of our outreach centres in Dartmouth, Kingsbridge, or Ivybridge.