Award Winning Advice Charity

This week we were delighted to receive an award from the High Sheriff of Devon, Gerald Hine-Haycock, in recognition of our ongoing support to local people throughout the pandemic. He described us as the ‘fourth blue light emergency service’ and the ‘unsung heroes of the crisis’. Our Chief Officer, Office Manager and Trustee were very pleased to accept the award on behalf of everyone in the organisation.

Citizens Advice South Hams

We provide free, confidential and impartial advice. Our goal is to help you find a way forward, whatever problem you face, and to campaign for change on the issues affecting people's lives.

We’re an independent charity and part of the Citizens Advice network. Most of our 86-strong team are trained volunteers, and we are supported by local councils, a variety of specialist funders, and the general public. We serve a population of 87,000 across South Hams and handle thousands of enquiries each year.

We are still here to help

We have changed our service provision due to the Coronavirus outbreak. See the Contact Us page for more details.

Our paid staff and volunteers are doing all they can to keep our service operational. However we expect that you may experience a delay before your enquiry is responded to. We apologise for this and hope you will bear with us during these unprecedented times.

Please click on the link below to see a series of training modules on the benefits and other financial support available to different groups of people:

  • Support for self-employed people
  • Employees who are away from work because of COVID-19
  • Help with Council Tax

Need advice?

Due to the coronavirus we are closed to people dropping in until further notice.

We’re still available online, by email and over the phone.

Phone Adviceline on 0808 278 7948

The Lockdown Walk

Week 5 ended and we have walked not just from Land’s End to John O’ Groats, but returning down across to Northern Ireland, into Ireland, across to Wales, onto London (our Head Office), back along the south coast and popped in to see our colleagues across on the far side of Dartmoor before heading home to Totnes. Our first target was 1260 miles, then in the second week we decided to increase it to more than double to 2690 miles. Well by week 5 we have actually walked 3167 miles. Well done all of our walkers of CA South Hams! Very importantly we have raised £2170 for our office. Thank you so much to each and every one of you that contributed your steps, km’s and miles. Thank you to all that made donations which will make such a contribution to what we do in our South Hams community.

Latest News and Updates

  • Job Opportunity

    Debt and Benefits Supervisor This is an exciting, new role that Citizens Advice South Hams has created to help us support increasing numbers of people in a post pandemic era. …Read More »

Support Us

We need your help. Did you know we are a local charity? We are here to provide information and advice to the people of South Hams.
Your help is vital to us. There are lots of ways you can make a difference. You can:

• Volunteer with us
• Fundraise for us
• Promote our service
• Donate to us

Donate TodayDonate RegularlyFind out more


Volunteering with South Hams Citizens Advice helps make a difference in your local community.

Use your existing experience or develop new talents and skills.

Find out more

Our Campaigns

We use our clients’ experience, stories and evidence to research and campaign for positive change locally and nationally.

Support our national campaigns

Need support to make a Universal Credit claim?

  • Need support to make a Universal Credit claim?
  • We can help

    Our trained advisers can offer support with making a new claim for Universal Credit, from opening your account to receiving your first full payment.

    Find out more


Supported By

Big Lottery Fund
South Hams District Council
Devon County Council
Victim Care
The Gibbons Family Trust & The David Gibbons Foundation
Energy Best Deal
Scottish Power
Hastoe Group
Hastoe Group