As the cold weather bites and gas and electricity bills continue to rise, Citizens Advice South Hams is sharing five Top Tips from our energy team.

Chief Executive, Janie Moor, said: “With average fuel bills increasing by 5% this January because of the rise in the energy price cap, many households are facing even more financial pressure this year.

“Our Top Tips are a good starting point for the many of us who need keep on top of energy use this winter.”


Top Energy Saving Tips:


  • Turn down your thermostat by 1 degree C and save around £150-a-year on energy bills. But to keep comfortable and stay safe, we recommend staying above 18 degrees C.


  • Switch your heating off when leaving the house for a few hours. It’s cheaper to reheat your home that keep your heating on low when you’re out unless you own a heat pump.



  • Fit draught-proofing strips to your windows and doors and save around £45 per year. This can be a quick DIY job. Keeping extra heat in your home will leave you feeling warmer and more comfortable.


  • Get a hot water cylinder jacket and save roughly £50-a-year on energy bills. Jackets are easy to fit, typically cost under £30 and you’ll also spend less on hot water.
  • Keep furniture away from radiators and heaters to feel warmer. Don’t overwork your system by blocking your source of heat. Remove radiator covers to get more value for money


If you’re struggling with bills, you may be able to get up to £100 towards costs thorough a Devon Energy Relief Scheme voucher. Contact Citizens Advice South Hams for information or to speak to our Energy Advice Team on 0808-278-7948

If you’re on a low income, you might be able to get help with bigger energy saving measures, such as home insulation or installing more efficient heating, through the Energy Company Obligation, which obliges energy companies to offer financial support. Ask your energy supplier for details.

If you’re worried about falling behind on your bills, contact your energy company as soon as possible to see what help is available. If you’re in debt with your bills, you could qualify for help from a charitable trust, such as the British Gas Energy Trust – you don’t need to be a British Gas customer to apply.

Debt advice can help you manage your debts and increase your chances of making a successful grant application. You can call the Citizens Advice debt helpline on 0800 240 4420 to speak to an adviser.




A truly valuable service. My advisor was extremely helpful and reassuring. Thank you.

Deborah – December 2023

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