Don’t miss a trick

Research from Citizens Advice shows that nearly three-quarters of everyone surveyed had been targeted by organised scams in the past 2 years with over a third targeted five or more times?

June is national Scams Awareness Month and Citizens Advice is working with Trading Standards and other public and private sector partners to raise public awareness and stop more people across South Devon and the rest of the UK from being scammed by organised criminals.

Janie Moor, CEO of Citizens Advice South Hams says:

“Scams are perpetrated by ruthless individuals who will stop at nothing to defraud unsuspecting members of our community.  It doesn’t just affect vulnerable people although we should all be vigilant for them, anyone can be scammed regardless of age, gender, education or economic background. It’s thought billions of pounds are lost each year, it can be devastating to those affected.

As a local charity Citizens Advice South Hams are taking part in the campaign encouraging people to report and talk about scams, victims don’t always admit they have been targeted due to shame, stigma or not being aware a crime has taken place.  It’s important to de-stigmatise and encourage more reporting because scams are a growing problem.  We want to see local communities working together, talking to each other and especially keeping an eye on vulnerable people living in their area. People can sometimes lose their life savings, other scams are relatively small and often go unreported, but these crimes can still have a big impact on local residents’ lives.

The more we talk about scams the more we reduce the crime.  Our most recent campaign is aimed at encouraging people to talk more about scams – and to be scam aware.  If you are worried about a friend, neighbour or relative encourage them to be vigilant.  The best advice is to follow your instincts – if you are suspicious of anything at all, walk away, close the door or put the phone down.”


Things to be aware of –

– A phone call, letter, email or text arriving unexpectedly

– Winning a lottery or competition when you can’t remember buying a ticket

– Being asked to send or give money in advance of services or goods

– Someone ringing you and asking for personal details for security reasons

– Being urged to respond quickly so you don’t get time to think or talk to anyone



Get advice

Citizens Advice Consumer Service can provide advice and pass on details to Trading Standards 03454 04 05 06

Report scams or suspected scams to Action Fraud on 0300 123 2040 or visit


Talk –

Talk to friends and relatives if you think you have or are being scammed



Citizens Advice can talk to your local community group about improving scams awareness.  For more details contact


They are a very friendly and helpful team in Totnes, I got results the next day on something I have been trying to sort out for half a year.

Sarah – December 2023

Our awards and achievements

Queens Award for Voluntary Service

Support Us

Support South Hams Citizens Advice with Give as You Live

Skip to content