Do you or someone you know struggle to pay energy bills?

Citizens Advice will be extending its work and offering Energy Advice Checks in community centres and jobcentres across South Hams.

The local charity will help people find the cheapest deals, apply for discounts and grants, help reduce energy and water debts as well as making sure clients are living in homes that are energy efficient.

Nick White, from Citizens Advice South Hams says, “If you are struggling to pay your heating costs and/or keep your home warm, comfortable and healthy, please contact us. On average householders who haven’t previously switched supplier can save up to £300 a year.

“There are lots of things we can do to help, not only in finding the cheapest tariff but help in accessing the £140 Warm Home Discount, applying for grants to improve the energy efficiency of your home and help tackle billing issues.

“We have a home visiting service to advise on homes with expensive heating systems, draught, damp and mould. Recently we helped a householder whose storage radiator was not wired properly. The landlord has fixed the problem and reimbursed the tenant by £700. In another case we helped a client who could not understand why he was paying over £2,000 a year in energy bills. We spoke to his energy company, identified the error and facilitated reimbursement totalling £985.”

For more information on how to save money on energy costs, contact or ring the Energy Line on 01803 659 733
and leave a message, a Citizens Advice South Hams Energy Adviser will ring you


A truly valuable service. My advisor was extremely helpful and reassuring. Thank you.

Deborah – December 2023

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