Change of advice day for Citizens Advice in central Totnes South Hams CAB

Change of advice day for Citizens Advice in central Totnes

The Citizens Advice drop in advice sessions held in Caring Town Information Exchange (CTIE) at the Mansion on Fore Street.  Will be moving from Fridays to every Wednesday from October 3rd.

Teena Barrett, Advice Services Manager at Citizens Advice South Hams says, ”The service will be the same as before, open on a drop- in basis for people to come along with their problems and talk to an adviser although the hours have changed slightly and will now be 9.30am – 12.30pm.

CTIE have made us very welcome and working from the Mansion in Totnes has helped clients who live centrally and find it difficult to travel to Follaton House.  The move to a Wednesday is because we have more advisers on hand to help residents with problems such as housing, debt, benefit and disability entitlement.  The demand for our services has increased since the introduction of Universal Credit so we have to make sure our advisers are in the right place to help people”.

All information and advice given by Citizens Advice South Hams is free, independent, impartial and confidential.  Advice is also quality assured and meets the Advice Quality Standard (AQS), all debt advice is regulated by the Financial Conduct Authority.  CTIE at the Mansion also has a public access computer available.

Totnes residents can access advice from Citizens Advice South Hams, on line by visiting southhamscab.org.uk and typing their problem into the “How can we help” box, by ringing 03 444 111 444 or by dropping into their offices at Follaton House Mon – Thurs 10am – 4pm or CTIE at the Mansion Weds 9.30am-12.30pm

Change of advice day for Citizens Advice in central Totnes South Hams CAB
Teena Barrett sat at the public access computer in CTIE

 

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I always find the people at the Citizens Advice more than helpful. They go out of their way to deal with distressed and confused people in a compassionate and sensitive way. Citizens Advice is a wonderful service – long may it last.

John – January 2024

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