Contact Form

Please fill out the form below to get in contact with us, we will reply to you within 5 working days.
If you email us, please give us as much information as you can. We will not advise you by email but will arrange to telephone you to let you know how we can best help. If you are hard of hearing, please let us know how you would like us to contact you.

This service is only for residents of South Hams – if you live elsewhere then please check out your local citizens advice website. If you have any problems please ring Adviceline on 0808 278 79 48 (Freephone)Textphone: 0800 144 8884.

Under the Data Protection Act 2018 we need your consent to store your personal details. By completing this form you agree to the following statement: “I give my consent for the CAB Service to keep my personal information confidential”.

South Hams Citizens Advice has a complaints handling procedure. Please email South Hams Citizens Advice to request a copy of the complaints leaflet to be either posted or emailed to you.

    Client consent

    At Citizens Advice we must ask for your consent to record, use or share personal information. This form is used to do that. For more information, please see the Citizens Advice South Hams privacy policy.

    Permission and consent

    When we record and use your personal information we:

    only access it when we have a good reason
    only share what is necessary and relevant
    don't sell it to commercial organisations

    We need to record information about you to help with your enquiry. We have a legitimate interest to do this.

    I agree to the Citizens Advice service recording information about me

    Permission to share information for collecting feedback

    We want to make sure the service you receive meets your needs. To help us understand this and to improve our service, Citizens Advice may want to contact you at a later date to ask for your feedback.

    Sometimes we need a trusted research organisation to help do that. We need your permission to share your contact details with a trusted research partner. We may also share some high level information about your visit to make sure we are hearing from different groups. We only share what is absolutely necessary.

    I agree to the Citizens Advice service sharing my personal information with trusted organisations so that I can be contacted to give feedback

    First Name

    Last Name

    Date of Birth

    Nickname (how you wish to be addressed)

    Preferred Contact Number

    Can we leave a message on your given contact number (optional)

    Your Email

    Can we have consent to contact you by email

    Your Postcode

    Your Enquiry

    Please give us brief details of your enquiry. (400 characters)

    What help would you like from us regarding your enquiry? (200 characters)

    Is there anything we need to know regarding your enquiry; e.g. deadlines or key time frames? (150 characters)

    Have you contacted Citizens Advice before?

    If you have one, please enter your reference number.

    Complaints

    If you need to make a complaint click here

    Your
    Feedback

    I was impressed with the attitude, depth of knowledge and the attention to detail that was given to my problem. They took great care in explaining my rights, options, and responsibilities in resolving it. I would recommend Citizens Advice to anyone with a problem as the help is wide-ranging.

    Jake – April 2022

    Our awards and achievements

    Queens Award for Voluntary Service

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    Disclaimer
    Citizens Advice South Hams has tried to ensure that the information on this website is accurate. However, we will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Citizens Advice South Hams endeavours to provide a service of the highest quality. However, we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of this website

    Citizens Advice South Hams assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by Citizens Advice South Hams, of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.

    Complaints
    Citizens Advice South Hams has a complaints handling procedure. Please email reception@southhamscab.org.uk to request a copy of the complaints leaflet to be either posted or emailed to you.

    Copyright
    Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with Citizens Advice South Hams and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.

    South Hams Citizens Advice is registered charity and Company limited by guarantee.
    Charity registration number: 1091133, VAT number 871725703, Company limited by guarantee.
    Registered number: 04349641 England,
    Registered office: Follaton House, Plymouth Road, Totnes TQ9 5NE
    We are members of the national Citizens Advice service, accredited by the Advice Services Alliance and authorised by the Financial Conduct Authority FRN:617737.

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