Category: Volunteering News


Wanted: IT Coordinator

A fantastic opportunity has arisen for an established IT expert to join our small and dynamic team as IT Co-ordinator. Citizens Advice South Hams provides advice, support and information to more than 4,000 local people each year. We are a forward looking organisation that has for many years has taken a multi-channel approach to delivering advice services, including digital telephone and email advice.

We are seeking an IT professional who can build on our current IT capacity; help us reach more clients through technological developments; maintain and develop our systems, and ensure our IT systems are fully protected.

Full details can be found in the attached role description.

To find out more about role or an informal chat please contact Janie Moor, CEO, on 01803 861241.

To apply for the role email your CV and relevant experience to . Closing date 31st January 2018

Citizens Advice South Hams marks national Student Volunteering Week

Citizens Advice South Hams marks national Student Volunteering Week South Hams CAB


Leading local advice charity, Citizens Advice South Hams, is using Student Volunteering Week (20 – 26 February) to thank their two social work student volunteers who have given their time to the local charity over the last few months.

Citizens Advice student volunteers support people at the charity’s reception, in face-to-face interviews and over the phone.

Simone Collacott, a second year social work student from Plymouth University, said: “I love to be able to help people, and volunteering with Citizens Advice has been a big help with my social work degree.  I’m getting a great understanding of the challenges people face on a daily basis and the impact that benefit cuts are having on local people.”

Citizens Advice South Hams Chief Executive, Janie Moor, said: “It’s important to celebrate the contribution that our student volunteers have made, and what better time to do so than during national Student Volunteering Week! We’re very grateful to our student volunteers for the time and expertise they bring to us.  The time they donate allows us to help more local people, and brings a fresh perspective to the way we work. We believe that volunteering benefits both parties, especially students, who have the opportunity to apply what they are learning in their academic studies to real life, bringing a richness to their learning that wouldn’t otherwise be possible.”

Make volunteering your New Year’s Resolution

“Make volunteering your New Year’s Resolution”, says Citizens Advice South Hams

Leading local advice charity, Citizens Advice South Hams, is asking local people to consider making a New Year’s Resolution to volunteer with them during 2017.


Janie Moor, Citizens Advice Manager, said:

“Many people set New Year’s resolutions. So we are asking local people to consider volunteering with us this year. We are looking for volunteers who enjoy working with people and can spare up to eight hours a week. I am sure that this is one resolution people will want to keep.”

Local volunteer, Elaine King, said:

“I get a buzz out of the voluntary work I do because I know it makes a difference.  Volunteering at Citizens Advice South Hams has given me the opportunity gain wider social knowledge and valuable people skills.  I volunteered to give, but I now realise I actually gained.”


This is an excellent time to join the charity as they are heading up a drive to widen access to their face to face services across the district.  With outreaches in Kingsbridge, Ivybridge and Dartmouth and opportunities in GP surgeries in Chillington and Woolwell there is more opportunity than ever before to get involved.  There are also opportunities to support the charity’s fundraising work and to work in non-client facing roles.  “Wherever your talents lie, get involved,” urged Janie.


For more information about the positions available and to register an interest go to:

If you would like to have a look at our flyer about volunteering please click here: make-a-difference-volunteering


  1. The Citizens Advice service is a network of independent charities that helps people resolve their money, legal and other problems by providing information and advice and by influencing policymakers.  For more information see
  2. The advice provided is free, independent, confidential, and impartial, and available to everyone.
  3. Most Citizens Advice service staff are trained volunteers
  4. Advice and information is available from
  5. Advice and information is also available by calling the Citizens Advice helpline on 03444 111 444  between 9.00am and 4pm, Monday – Friday
  6. Citizens Advice South Hams is based at Follaton House, Totnes, TQ9 5NE. They are open Monday – Thursday 10-1 and 2-4pm.  Telephone advice is available on 03 444 111 444
  7. Information about Citizens Advice South Hams is available from




I found the staff of Citizens Advice South Hams to be very understanding and helpful. I was so worried that without your help I could not have resolved the issue alone, I am so grateful for the help I received.

Deborah – May 2021

Our awards and achievements

Queens Award for Voluntary Service

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