Category: Vacancies


Job Opportunity – HealthWatch Project Manager

On behalf of Citizens Advice Devon, CA South Hams presents an exciting opportunity to join the dynamic team that delivers Healthwatch in Devon, Plymouth and Torbay (HWDPT).  Working closely with colleagues at Colebrook SW and Engaging Communities SW, the post holder will play a vital role in developing and delivering local Healthwatch services, ensuring the patient voice is represented at all levels within the emerging Integrated Care System (ICS).

For further information click below for a job description and an application pack

Job description

Application Pack

Job Opportunity – Communications and PR Officer

Citizens Advice South Hams has an exciting job opportunity.  Join our dynamic, forward-looking charity as a Communications and PR Officer.

For full details of the role please click HERE

To download an application form please click Here

The closing date for applications is Friday 28th August 5pm.  Completed application forms should be sent by email to Janie Moor, Chief Officer

Job Opportunity – Accounts Technician

Citizens Advice South Hams has an exciting job opportunity.  Join our dynamic, forward-looking charity as Financial Accounts Technician.  This part-time role plays a key part in the effective running of the charity, looking after all day to day financial matters, preparing quarterly management accounts and providing financial information the small management team.  The salary is negotiable depending upon experience and skills and the working times are flexible.

For full details of the role click here: Accounts Technician JD Jan 2020.

To download an application form click here: Application-Pack.

The closing date for applications is 3rd February 2020.  Completed application forms should be sent by email to Janie Moor, Chief Officer:


Volunteer Receptionist needed

Are you a friendly, confident person who enjoys helping others and has one day a week to spare?

If you are, then Citizens Advice South Hams, the biggest advice charity in the South Hams is asking people to come forward and help. The local charity is looking for volunteer receptionists to help at its main office in Follaton House, Totnes.

Teena Barrett, Advice Services Manager at Citizens Advice South Hams, says, “We are currently experiencing a rising demand for our services and desperately need receptionists to support our advice team. The reception role is key to making sure our clients get the help they need. As well as welcoming members of the public, the role will suit someone who is well organised, enjoys helping others and is confident with IT.

We already have an amazing group of 55 trained volunteers who work as advisers alongside a small number of paid staff, helping local residents with their problems. All of our volunteers say that working with us and helping others is enormously satisfying. Some use the experience as a way into paid employment”.

The role of receptionist requires a short induction course and not the full adviser training. It is a volunteer role with paid expenses.

If interested please email for more details and an application form

Citizens Advice South Hams seek a new Trustee

Citizens Advice South Hams plays a vital role in our local community providing free, independent and impartial advice to clients on issues such as debt, benefits, fuel poverty, housing and employment. Our trustees ensure that the charity is well managed and that resources are utilised effectively and appropriately.

Trustees devote time, commitment and experience to carry out this voluntary role, which normally requires attendance at formal meetings once a month and participation in informal meetings and subgroups.

We seek applicants with previous experience in the commercial, public or voluntary sectors and welcome applications from all sections of the community.  We are particularly keen to recruit those who may have used our services. Training and support will be provided.

If you have the enthusiasm to help us steer and develop this essential advice service, please write to Rob Austin, Citizens Advice South Hams, Follaton House, Plymouth Rd, Totnes, Devon TQ9 5NE or email or telephone 01803 861241 for an informal discussion.

Wanted: IT Coordinator

A fantastic opportunity has arisen for an established IT expert to join our small and dynamic team as IT Co-ordinator. Citizens Advice South Hams provides advice, support and information to more than 4,000 local people each year. We are a forward looking organisation that has for many years has taken a multi-channel approach to delivering advice services, including digital telephone and email advice.

We are seeking an IT professional who can build on our current IT capacity; help us reach more clients through technological developments; maintain and develop our systems, and ensure our IT systems are fully protected.

Full details can be found in the attached role description.

To find out more about role or an informal chat please contact Janie Moor, CEO, on 01803 861241.

To apply for the role email your CV and relevant experience to . Closing date 31st January 2018


I found the staff of Citizens Advice South Hams to be very understanding and helpful. I was so worried that without your help I could not have resolved the issue alone, I am so grateful for the help I received.

Deborah – May 2021

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