Volunteer Receptionist needed

Claire Brown News, Vacancies, Volunteering Roles

Are you a friendly, confident person who enjoys helping others and has one day a week to spare? If you are, then Citizens Advice South Hams, the biggest advice charity in the South Hams is asking people to come forward and help. The local charity is looking for volunteer receptionists to help at its main office in Follaton House, Totnes. …

Citizens Advice South Hams seek a new Trustee

Claire Brown News, Vacancies, Volunteering Roles

Citizens Advice South Hams plays a vital role in our local community providing free, independent and impartial advice to clients on issues such as debt, benefits, fuel poverty, housing and employment. Our trustees ensure that the charity is well managed and that resources are utilised effectively and appropriately. Trustees devote time, commitment and experience to carry out this voluntary role, …

Local Charity Championing Big Energy Savings Week

Claire Brown News

“Check, Switch, Save” is the message from Citizens Advice South Hams as it prepares for its annual energy awareness campaign, which this year starts with Big Energy Saving Week (BESW) on January 21st  and runs through to Fuel Poverty Awareness Day on Feb 15th. Citizens Advice is the statutory consumer champion for energy and is leading the campaign to make …

Family Law team and local charity offer help for families who want to separate

Claire Brown News

As the Christmas decorations are put away, sadly lots of couples are considering separation and divorce.  The Ministry of Justice has revealed that hundreds of applications were lodged between Christmas and New Year’s Day, some were even lodged on Christmas Day. In the absence of legal aid for most cases, there has been an increase in the number of people …

Focus on – Marriage Allowance

Claire Brown News

Lots of couples aren’t claiming Marriage Allowance, a tax benefit which enables married or civil partners to transfer a proportion of their personal allowance between them.  It’s estimated by HMRC that a million couples who are eligible for this tax benefit aren’t receiving it. If you are married or in a civil partnership and one of you is earning less …

System allows bailiffs to get away with rule breaking, says Citizens Advice

Claire Brown News

Bailiffs are not being held to account when they break the rules because the complaints system is complicated and intimidating, according to new research from Citizens Advice. Figures obtained by the charity from the Ministry of Justice show just 56 complaints were made through a court-based process introduced as part of the bailiff reforms in 2014. In the report – …

Rent-to-own cap a victory for struggling families says Citizens Advice

Claire Brown News

The Financial Conduct Authority’s recent decision to cap the cost of rent to own or rental purchase white goods will help hundreds of thousands of people who use the high-interest agreements.  The cap, subject to consultation, will come into force on April 1st next year and it is thought will save consumers up to £22.7m a year, although research from …

The Mansion in Totnes, a good place for advice

Claire Brown News

Citizens Advice has settled into the Mansion in the Caring Town Information Exchange (CTIE) space and has seen a steady stream of locals asking for help since they started offering their popular drop in sessions there in April. Teena Barrett, Advice Services Manager at Citizens Advice South Hams, who set up the Totnes outreach office as well as running Advice …