Advice on Universal Credit

Claire Brown News

I’ve heard that Universal Credit is going to be cut from September. I struggle to get by as it is and I’m really worried that if I lose £20 a week, I’ll get into serious debt. I’m already behind on some of my bills. What can I do to avoid things getting worse?   You’re not alone in this – …

Advice on Event tickets

Claire Brown News

I’ve got tickets to an event at the end of June, but given the recent government announcements on delays to the rules relaxing I don’t think it can go ahead. The organiser hasn’t reached out yet to explain next steps. What can I do? Ticket holders who change their mind about going to see an event, like a concert that …

Citizens Advice South Hams launches exciting new video advice service

Claire Brown News

Citizens Advice South Hams are launching their new Advice Via Video service which enables clients to contact an advisor from the comfort of their own home. The new channel, which can be accessed from the charity’s website, is just like face-to-face but without the hassle of travelling to a Citizens Advice office. The charity hopes this will make it easier …

Problems with a contractor?

Claire Brown News

I’ve been saving up to have my kitchen redone, but I’m a bit worried about it. Last time I had any work done on the house, it took more than double the time I thought it would and ended up costing me a fortune. I’m looking for a different builder this time, but how will I know I can trust …

Problems with your energy bills?

Claire Brown News

My energy bill really shot up last month. I don’t feel like I’ve been using any more heating or electricity than usual, so I’m worried I’m being overcharged. I’ve tried to contact my energy supplier for support, but no one ever seems to answer the phone or respond to my emails. I’ve waited on hold for nearly an hour several …

Covid scams are on the rise – here’s how to spot them

Claire Brown News

January Advice Column – Coronavirus Scams “I’m really worried about my elderly relatives being targeted by coronavirus scams – are there any warning signs that I can tell them to look out for? What should they do if they think that something is a scam?” Unfortunately, we’ve seen an increase in scams since the beginning of the pandemic, so it’s …

Big Energy Saving Winter

Claire Brown News

We’re taking part in Big Energy Saving Winter. Find out how you can Check, Switch and Save on your energy bills today by visiting our campaign website www.bigenergysavingwinter.org.uk

Citizens Advice Wills Week 2020

Claire Brown News

This annual event takes place in September and helps raise much needed funds for the local charity to help train its army of volunteers in advising and helping local people who need advice on debt, employment, benefit and disability entitlement, as well as many other issues. This year in March the charity had to drastically change its way of operating …

Citizens Advice South Hams seeking new trustees to steer it through next 3 years

Claire Brown News

Every year Citizens Advice South Hams helps thousands of local people with the problems they face. 2020 is providing unprecedented challenges for the team that has continued to facilitate residents in dealing with issues resulting from the pandemic. Vice Chair of the charity, Chris Peach says: “I’m immensely proud to volunteer for this charity which serves the needs of local …

Stop Loan Sharks!

Claire Brown News

The England Illegal Money Lending Team (IMLT) is helping to break the cycle of borrowing from loan sharks and supporting victims caught in their trap, on its brand-new podcast; Your Money and Your Life. In this episode, the IMLT tackle some of the misconceptions surrounding loan sharks by explaining who they are and how they operate. To report a loan …