Our Projects

At Citizens Advice South Hams we also offer specialist advice through our various projects. If you seek advice from us and we think you would benefit from being referred to one of these projects, we will let you know. For some services you can also self-refer.

Brighter Futures

The Brighter Futures project has been set up to help households with young children living in South Hams who are struggling with their fuel bills. The aim is to reduce fuel poverty by alleviating the pressures of low incomes and high living costs which are particularly common in South Hams.

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Prescribing Advice

Citizens Advice South Hams can give you advice at your local Health Centre. If you are a patient at one of the surgeries below just call their reception on the number below and ask them to book you an appointment:

• Chillington Health Centre – Advice Session 9.00am – 1.00pm every Monday – telephone 01548 580214.
• Woolwell Medical Centre – Advice Session 8.30am – 1.00pm every Tuesday – telephone 01752 209030.

The first appointment will be for 45 minutes, but if you need further help the Citizens Advice Adviser can book a follow up appointment at the surgery to help you resolve any outstanding issues. The adviser from the Prescribing Advice Project can also visit you at home if you have difficulty getting to the surgery.

Energy Best Deal Extra

Our Energy Best Deal Extra project provides energy checks and help for anyone in fuel poverty. We help clients to switch energy providers and change to cheaper tariffs when appropriate. New suppliers are popping up daily and it is almost impossible to keep up with the competition in the energy market. We have been able to help some clients to save up to £500+ per year just by helping them to switch suppliers/tariff.

If you would like help from the project you will need a recent copy of your bill and some basic information such as the supplier you are with and how much you pay each month. If you are in ‘fuel poverty’ we will look at your costs to see if we can reduce them, and maximise your income. If you have any arrears we will look at ways to pay off the arrears.

This can all be delivered by phone or email and in some cases face to face, please see our “contact us” page.

Healthwatch

Healthwatch provides advice and advocacy for people using health or social care services. Healthwatch has significant statutory powers to ensure the voice of the consumer is strengthened and heard by those who commission, deliver and regulate health and care services.

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Multiple Sclerosis Advocacy Project

Advice and advocacy for anyone affected by MS, including those who have MS themselves, carers for people with MS, or people who live with someone who suffers with MS.

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