Annual General Meeting 29/09/16

Janie Moor News

  We are holding our Annual General Meeting on Thursday 29th September 2016 at 3pm. This is being held in the Cary Room, Follaton House, Plymouth Road, Totnes TQ9 5NE. We’re looking forward to giving an update on our social policy work, a progress report and an introduction to our latest project ‘Prescribing Advice’. For more information about the project, see the …

GP Surgery Project Launches in South Hams

Janie Moor News

  We are delighted to announce the launch of a one year pilot project in South Hams which will be offering social support to patients at GP surgeries. Reports from areas of the UK suggest that it is not uncommon for around one in four GP patient appointments to be due to social rather than medical causes. Poverty, money, relationship, domestic violence and social …

Seeking Money Advice Case Worker

Janie Moor News

South Hams District Council and West Devon Borough Council, working together in partnership, have jointly funded a Local Discretionary Welfare Support Scheme.   Citizens Advice South Hams and TNMW Devon have successfully bid for this contract to provide bespoke money advice to service users referred through both councils and is seeking a Money Advice caseworker to deliver the core service …

Call for Volunteers

Janie Moor News

One of the South Hams’ longest standing charities is appealing for new volunteers to help offset a sharp fall in paid staff numbers and to help it reflect more closely the community it serves.   Citizens Advice South Hams has been awarded nearly £10,000 by the National Lottery through the Big Lottery Fund to help it recruit and train volunteers, …

Clearing up confusing pension jargon

Janie Moor News

“Flexi-access drawdown”, “open market option” and “safeguarded benefits” are some of the many pension terms confusing consumers, putting them at risk of missing out on the best pension options, according to Citizens Advice South Hams.   The leading local advice charity, which hosts face to face Pension Wise appointments in Totnes, says people would find it easier to understand their …

Winter Will-writing Offer

Janie Moor News

Research suggests that nearly 60% of us have never got round to preparing a valid will.  This new year why  not seize the opportunity to do so now?  Citizens Advice South Hams announces a new partnership with SWLaw Solicitors, Ivybridge, who can prepare a simple Will for free during January and February 2016 in return for a donation to Citizens Advice South Hams. …

Citizens Advice wins Charity of the Year 2015

Chris Read News

South Hams Citizens Advice is hoping to raise its profile locally and add new services on the back of its parent organisation winning a top national award. Citizens Advice, the UK’s biggest provider of advice, has been named Charity of the Year for organisations with annual income over £10m, ahead of The Samaritans. It was cited for the huge positive …

Adviceline Volunteers

Guy Collins Volunteering Roles

About the Role: Adviceline is Devon’s route to Citizens Advice services over the phone. The line puts members of the public in touch with trained assessors who help work out the best way to resolve a huge variety of problems. Adviceline assessors ask the right questions to make decisions about the most appropriate course of action. This might involve providing …

Citizens Advice South Hams News

I heard about Universal Credit, but am not sure what it is. Can you help?

Guy Collins News

Universal Credit is a new benefit that is being introduced for people of working age. It’s a means-tested benefit so the amount you receive depends on how much income and capital you’ve got, things like savings and some kinds of property.  You don’t have to be out of work to get it. You may be able to get it if …

Citizens Advice Celebrates Energy Week

Guy Collins News

More than 25 local families are in line to save £150 or more on their annual energy bills following free information sessions with Citizens Advice South Hams. The charity was out and about in the community distributing goody bags and information to more than 100 people for Big Energy Saving Week, a national campaign to help people cut their fuel …