What we do
Whatever problem you’re facing, or query you might have, our dedicated team of volunteers and paid staff can provide the information and advice you need.
We’ll help you find a way forward.

We help thousands of people each year and when we identify policies and practices that are unfairly affecting people’s lives we campaign for change.

We take pride that our services are – and always will be – free, independent, impartial and confidential. You can rely on us.

How we can help
Based at Follaton House in Totnes, we work across the South Hams and surrounding area. Our team of over 40 trained volunteers and paid staff help over 4,000 local people each year. We can help with household bills, debt, benefits and working tax credits, employment issues, housing issues, relationship problems and more. Last year we helped resolve over 9,000 issues and generated more than £1.9m benefit to our clients.

You can access advice from this website – just type your query into the search bar – by telephone, email or by dropping into our offices in Totnes or one of our outreach centres in Dartmouth, Kingsbridge, or Ivybridge.

Need advice?

We’re here to help. We’re available online, over the phone and face to face. Phone Adviceline on 03444 111444, email us, or you can drop in and see us at Totnes, Ivybridge, Kingsbridge and Dartmouth.

Locations and opening times


At Citizens Advice South Hams we also offer specialist advice through our various projects.

View our Projects

How to get in touch

Support Us

We need your help. There are lots of ways you can make a difference. You can:

• Volunteer with us
• Fundraise for us
• Promote our service
• Donate to us

Find out more

Donate to Citizens Advice South Hams

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Latest News and Updates

  • IT Coordinator (voluntary role)

    A fantastic opportunity has arisen for an established IT expert to join our small and dynamic team as IT Co-ordinator. Citizens Advice South Hams provides advice, support and information to …Read More »

In Partnership With

Big Lottery Fund
South Hams District Council
Devon County Council
Victim Care
Energy Best Deal
Scottish Power
South Hams Children's Centre